How long does it take to process my order?
Estimated turnaround time from ordering to collection is approximately 7 - 10 days. We will contact you if the turnaround time is longer than expected upon order placement.
Will I get to see the final artwork before it's send for print?
Of course! You will receive the first draft around 1-2 days after order is placed. From there, we will work on the feedback you might have and edit it until you're satisfied. Only then we will send the artwork for print.
Do you provide easel rental service?
Can we choose the colour of the rental easel?
DESIGN & CREATIVE
I like the design of Poster A, but I prefer the wordings and font style in Poster B, can I mix and match?
Sure thing - all you've got to do is place an order on the poster design that you like, then in the Comments box, let us know which is the poster's font style / wordings that you want. We will respond via email to confirm your selection.
What's the difference between ready-design and fully custom posters?
I'm a tech-savvy millennial, do you do e-vites?
COLLECTION & DELIVERY
What are my collection and delivery options?
Self-collection is preferred for kapaline posters due to its fragility, plus you can save some money! ;) But of course, if convenience is preferred, we have delivery services too. Delivery rates start from $10 for cards and $25 for A2 and A1 size posters.
Where do I go to collect my order?
Collection will be at our design studio located at Hillview. More details will be provided when your order is ready for collection.
How long does the delivery take?
Do you ship internationally?
I'm based overseas but really like your designs, can we work something out?
We can't ship printed posters outside of Singapore but we can provide you with a digital copy and you will be able to print it with any printing vendor at your location. Just drop us an email and let us know!